Support

How can we help?

Browse quick answers or open a ticket — merchants can also track tickets from their dashboard.

Where is my parcel?

Track live from pickup to doorstep.

When is COD settled?

Within 48 hours of successful delivery.

How do returns work?

Scheduled pickup with full tracking.

API integration help

Keys, webhooks and sandbox access.

Open a support ticket

Send as a guest, or log in to link the ticket to your merchant account.

Ticket received — our team will get back to you.